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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9379
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a kenmore elite (french doors & bottom freezer) the

Resolved Question:

I have a kenmore elite (french doors & bottom freezer) the display on the door changed and know shows Er FF. Don't know what that means and it is not in the manual. Can you help?
Submitted: 6 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 6 years ago.

Yes FF = freshfood , Er = error

Is the fresh food section at proper temperasture?

Customer: replied 6 years ago.
When the display was working, it showede that everything was fine. The display shut off and now only shows Er FF. The temp was at 37 degrees when it was showing.
Expert:  Whrlp Master Tech replied 6 years ago.
ok and is the freezer fan running?
Customer: replied 6 years ago.
When I open the freezer door, i do hear something running.
Expert:  Whrlp Master Tech replied 6 years ago.

ok temp in freshfood ok ,

and freezer fan running ,

Does the freezer temperature feel ok ?

Customer: replied 6 years ago.

Since I've been opening it and closing it so much it is hard to tell. If I shut the power off to the frig, it will re-set the display and work for about 2 minutes.

Expert:  Whrlp Master Tech replied 6 years ago.

ok that helps I`m assuming the issue is with the fresh food thermistor .

Mounted in the top of the freshfood section.

here is a link to the part .

http://www.searspartsdirect.com/partsdirect/part-number/Kenmore-elite-Parts/Refrig erator-Parts/6500JB2001B/0046/795/Model-79577579600/0583/0161000?keySuffixId=NA&productTypeId=x&searchModelNumber=79577579600&subCompDesc=Case%20parts&brandDesc=KENMORE ELITE&modelDesc=REFRIGERATOR&blt=11

 

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