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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9596
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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refrigerator not cutting on. everything unthawed just bought

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refrigerator not cutting on. everything unthawed just bought in nov.2008 kenmore brand

do youj have any interior lights ?

And if you open the fresh food door on the right upper wall is the model number ,may I have it to better assist you?

Customer: replied 6 years ago.
interior light working #253.748184ok
ok and the thermostat is it set at it`s coldest setting?
Customer: replied 6 years ago.
yes at the coldest
ok is the freezer can running?
Customer: replied 6 years ago.
nothing running

ok in the fresh food ceiling you have the console ,

on the console you will see a 1/4 diameter hole just froward of the light and just behind the thermostat knob .

Take a straight screw driver or a butter knife and turn that wheel inside the holes your should be clock wise ,but if not try counter clock wise.

turn is just a few clicks and see if the unit comes on ?

I`ll hold on .

Customer: replied 6 years ago.
it clicked on

ok so that is the timer assembly ,which means it was stuck in defrost .

You will need tp replace it .

Here is the link for the part. ator-Parts/215846602/0046/253/Model-2537481840K/0582/0166000?keySuffixId=NA&productTypeId=0166000&searchModelNumber=2537481840K&subCompDesc=Shelves&brandDesc=KENMORE&modelDesc=REFRIGERATOR&blt=11

it is just held into place with two screws and four wire ,just swap the wires one ata time on same terminals.

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