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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Maytag Neptune Washer with touch panel will not complete cycle.

Customer Question

Maytag Neptune Washer with touch panel will not complete cycle. The circuit board has been replaced. It will get to the rinse cycle and stop.
Submitted: 6 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 6 years ago.

Is the cold water turned on ?

It fills with cold water for the rinse cycle . if it does not fill it will just stop waiting for water.

Customer: replied 6 years ago.
Yes it is.
Expert:  Whrlp Master Tech replied 6 years ago.
ok if the water is turned on is it filling with water at the rinse cycle?
Customer: replied 6 years ago.
No
Expert:  Whrlp Master Tech replied 6 years ago.

ok good So I would assume the water valve is bad .

And need replaced .

May I get your units Model number to better assist you?

open the washer door it will be on the face frame of the washer.

Expert:  Whrlp Master Tech replied 6 years ago.
Are you there??