How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Whrlp Master Tech Your Own Question
Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9057
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
Type Your Appliance Question Here...
Whrlp Master Tech is online now
A new question is answered every 9 seconds

The washing machine was overloaded with a quilt. My wife asked

This answer was rated:

The washing machine was overloaded with a quilt. My wife asked me to re-balance the quilt because the alarm was sounding. I don't think it was the alarm but it was buzzing. No amount of re-arranging would allow the machine to continue in the wash cycle. I took the quilt out and still no go. What should I do next?
May I get your units Model number to better assist you?
Customer: replied 5 years ago.
I couldnt find an exact model number but it says Quiet Wash II, Ultimate Care II Heavy Duty Super Care. I found a date 1969.
if you open the door the tag will be on the face frame.
Customer: replied 5 years ago.
I was mistaken re 1969. Try this one: GSQ9310HQ0
ok if you open the lid and close it do you hear a click ?
Customer: replied 5 years ago.
and the unit will not do anything correct?
Customer: replied 5 years ago.
If i turn it on I can hear a motor running.
but it does nothing to the inner basket correct?
Customer: replied 5 years ago.
Whrlp Master Tech and other Appliance Specialists are ready to help you

and just basic hand tools and about 30 min of work.

Customer: replied 5 years ago.
Thanks. This looks do-able.

yes very easy , and then she will owe you Wink

Thank you in advance .

And Have a Happy New Year!

Customer: replied 5 years ago.
I like that. I will tackle it asap.
tere you go Have a nice one !!

Related Appliance Questions