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Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
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Experience:  Over 35 years of in home appliance repair and service
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I am having problems with my ice maker. I have a Kenmore Elite

Resolved Question:

I am having problems with my ice maker. I have a Kenmore Elite Model 795, Bottom Freezer Refrigerator
Submitted: 3 years ago.
Category: Appliance
Expert:  Appliance Tech Larry replied 3 years ago.
Hello I'm Larry and thank you for using this service. I'll be helping you with your problem today.

may i have the complete model number please?

-Could you explain your situation a little more?

Customer: replied 3 years ago.

Model #79575546581

 

Serial # XXXXX

 

The Ice Maker is on, the metal arm is down, but it is not making any ice. The water

compartment is working...

Expert:  Appliance Tech Larry replied 3 years ago.
look at the icemaker and tell me where the ejector fingers that push the ice out of the icemaker are pointing please
Customer: replied 3 years ago.
they are pointing upwards
Expert:  Appliance Tech Larry replied 3 years ago.
shut the door, wait 5 minutes and look again and tell me if they have moved please
Customer: replied 3 years ago.
waited the 5 minutes, the ejector fingers are still up...
Expert:  Appliance Tech Larry replied 3 years ago.
the head of the icemaker has shorted out ,, you need to replace the icemaker ,, sorry ,, you can get it at a local appliance parts dealer near you ,,, Glad i could help you with your problem today so please press the accept button for me before you leave so i may be paid ,, Thanks and have a great new year ,, Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19181
Experience: Over 35 years of in home appliance repair and service
Appliance Tech Larry and 5 other Appliance Specialists are ready to help you
Customer: replied 3 years ago.
the icemaker is only 5 years old....can't believe i need a new one????
Expert:  RUSS replied 3 years ago.
Hi, this is Russ, I'll be helping you with your problem today. THANKS! I agree with Larry...this happens somewhat frequently sorry

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