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Turn the knob to 'Pilot' Then press adnd hold knob. Press igniter button and continue to hold down button on valve
Let thermocouple heat for 30 seconds then let go of button. Should stay lit now.
Now have pilot light on, however, cannot go back to normal setting without light going out. I hav a pilot light but stove doesn't turn on and has no flame other than pilot light.
Sorry but still have no heat, only pilot light. The filament looks red but doesn't stay lit when switching back to normal.
The thermocouple is probably failed. Is it directly in the pilot flame? Make sure it's tight where it screws to the gas valve too
I've heard back from the place that sold me the stove and they have come up with the same diagnosis independently of your answer so I will accept the charge. Thanks and Merry Christmas.