Hi my name isXXXXX can assist you with your issue.
First either unplug it or turn the breaker off and wait five minutes before turning the power back on.
The model number is XXXXX on the bottom in the drawer area.
When you find the model number let me know.
Sorry about the delay in responding, the screen is showing multiple things like wait and that you were on line. I did not know what to do next.My husband has gone to find the model number.
ok i'm here just post your responses
GW395LEG06 model number Serial number IMP2339211 Something else I thought of. When I went in the kitchen last night I noticed it said PF on the screen. I checked the microwave and it had not gone off, neither one of us had noticed the power going off and the clock on the stove was 16 minutes faster than it should be.
You could have had a power surge did you turn the power off to it yet?
start button still not responding?
Glory Be!! It works. Thanks a lot
Your welcome don't forget to press the accept button and leave a comment, thank you and Merry Christmas.
Merry Christmas to you. I was just getting ready to make four pies so you can understand my concern. Thank you again. Martha Todd Pickering-Corpus Christi, Texas