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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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I have a GE Profile Artica fridge and I cant set the temperature

Resolved Question:

I have a GE Profile Artica fridge and I cant set the temperature correctly. I have it set at 37 but it's holding at 33 or lower....and our food is freezing!
Please help!
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

I need to look up your model number, your control board is most likely the cause, give me a few minutes to look up the model, thanks, Bryan

 

 

Customer: replied 6 years ago.
Model number PS123SGNA BS
Expert:  Bryan replied 6 years ago.

Refrigerator air inlet cover/damper kit with fan motor. damper and fan assembly has been updated to prevent freezing in the refrigerator.

You need to replace a damper assembly in this,

Refrigerator air inlet cover/damper kit with fan motor. Damper and fan assembly has been updated to prevent freezing in the refrigerator.

G. GE has had to redesign this system, you could call GE they may replace this because the design was flawed, if not you can order this part at the link below.

 

http://www.repairclinic.com/PartDetail/Damper-and-Fan-Assembly/1055112

Hope this helps, thanks Bryan

 

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