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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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we have a GE profile washer and drier. my wife wears white

Resolved Question:

we have a GE profile washer and drier. my wife wears white shirts for work and when washing only 3 or 4 shirts using casual settings ths shirts come out tangled and twisted like some one was wringing them out. making it very difficult to get out wrinkles. any suggestions would be greatly appreciated.
thanks
steve
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

the reason they come out twisted is because theres no enough water in the machine as its agitating, what does she have the water level set at? can you get me the model # ?

Customer: replied 6 years ago.

model # XXXXX XXXXX or dpse810

load size set to super

 

 

 

 

 

 

Expert:  Bryan replied 6 years ago.
ok , so the water level is full when the washer agitates? how high is the water in the tub when she uses that cycle. ?
Customer: replied 6 years ago.
water level appears to be over half way full
Expert:  Bryan replied 6 years ago.
ok, try this, bring the water level control. far left on the control panel up to 3/4 full. try another load, see if that takes care of the problem , let me know , you should be using higher water level.
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