Appliance Repair Questions? Ask a Technician for Answers ASAP
Hi my name isXXXXX can help you with your issue.
After if fills up with water do you hear a humming noise.
like a motor trying to start or any clicking noises coming from the control panel?
are you there?
More than likely there is a problem with the pump and motor assy. I see you typing but nothing is coming through. I will be right back.
Tim, how can the pump and motor assembly blow out in only 2 years? What would cause this? I thought this was a good dishwasher.
You are there. Thats the million dollar question. Why does anything go bad. Bad part. Something got inside and locked it up. Hard to say. I've had failures right out of the box. Sorry but this is not unusual at all
Whirlpool likes to keep their customers happy give them a call tell them the situation they very well could cover the part for you. I know they do it for my customers quite frequently.
Tim, also, is the ?pump and motor assembly something I could take off and replace if I do get the part from Whirlpool? I'm fairly handy.
It's easy for me to do takes me about 25 minutes, The pump and motor assy comes loose from the bottom, and you take it out from the top, it's locked into place by 3 locking tabs, take the racks and spray arnms out from the inside, the drain pump just twists off and then remove the tabs and pop it right out.
the part number is W10237169 it's cost. is 155. By the way if you want my opinion whirlpool products are the best on the market. That is my opinion I know the quality of other manufacturers and they have a lot to be desired.
Tim, I was typing when you were sending me the last response. See mine above your last entry.
that's all I see.
Don't forget to press the accept button and leave a comment when were done. I would appreciate it.
I will, but see my last entry first, I think this is important to know.
Please resend it copy and paste whatever you sent I do not see anything.
I just asked if I could have done something to burn this motor out or if it is just a fluke. If I screwed up, I won't fight much with Whirlpool, but if not, I will scream and hollar.
Not unless you put something in there that shouldn't have been in the dishwasher like a pair of underwear. Don't laugh I have pulled a pair out of a pump before.
I doubt you did anything wrong.
Thanks Tim. Try to stay warm up there.