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hi what is the error code
Also, there is still water in the tub.
should be f02 or fo8
No pun intended
sounds like the computer board is not responding
I figured the computer is confused by stopping during the water fill cycle
Is there a way to reset the computer board?
unplug it for about 3 to 5 minutes sometimes it will reset
Ok, I can try that. If that doesn't work, would draining the tub help?
draining the tub from the drain pump completely might erase the error code
Before I unplugged it, I canceled the cycle and the door lock light would not go out. The door is still locked too.
ok do this remove the bottom panel under the door reach up under and pull the tab to release the door
Ok, I can do that again.
In 1 more minute it will have been 5 min since it was unplugged. I will plug it back in and see what happens. brb
I manually unlocked the door. I was able to get the door to re-lock when I was pushing up against the door while pushing the start button. Could something be wrong with the door switch? When I stop pushing on the door, the cycle stops.
yes you have a bad door lock the spring in it is bad
you dont fix it just replace it if the computer doesnt sense it locked it wont advance the cycle
Is the door lock spring difficult to remove?
not real hard just remove the rubber seal around the door and the two screws that hold it in place easy
Ok, I will give that a try. Thanks for your help and patience (while I ran up and down the stairs to the laundry room)
not a problem my pleasure
pressing accept pays me thanks