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Hello, the number you gave is not the model number. The model number is XXXXX the lid at the hinge. I will need that to look up the wiring diagram.
On your washer the problem is almost always the load sense switch in the control panel. If you don't get cold or hot water that is what you need. It is part number W10292584. If you want to confirm you would need a meter and to test for 120 volts from the violet to white wires on the load sense control when it should be filling. Let me know if you have follow up questions.
I will get our electrician from the shop tomorrow and let you know. Where in Houston can I get the load sensing switch?
There are several options where to get the switch. Any Whirlpool appliance dealer that does service or a Sears outlet. Best wishes on the repair.
Need to know how to get control cover off to check load sense switch. Cannot get cover off.
There is a spring clip under the front corner of the console on each side. Push back a little and lift slightly on the console and insert a putty knife in and push the clip while still lifting and it will release. The console hinges at the top rear and stays attached.
Got it Dave. Your were right on. Thank you. Now another problem occurred. The timer completes the cycle but the tub will not spin during the spin cycle.
Hello again. Did the no spin problem start as soon as the new load sense control was installed? Also does the washer motor continue to run all the way to the end while it is draining but there is no spin? Normally if it is a mechanical problem is you set it to start at spin it should spin.
Actually no. My wife said it would do it off and on. Now all the time. It goes thru the complete cycle. But when gets to spin - it will not spin. But then she can manually reset to spin cycle and it works.
So everything works just not automatically.
And this is a two year old machine.
The guy at the parts house said there have been a lot of problems with this machine.
Whirlpool should have recalled.
Have you been able to narrow the possibilities, timer or gearcase?