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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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I have a GE gas range, model # JGBP30WEHWW. The front, hi

Customer Question

I have a GE gas range, model # XXXXX The front, hi output burner is not lighting.
All the other burners light.
Submitted: 6 years ago.
Category: Appliance
Expert:  Appliance Man replied 6 years ago.
Hello. Thank you for choosing Just Answer. I will be helping you with your question today. There is a white igniter tip beside the burner that the spark comes from. Make sure the igniter tip is clean.
Customer: replied 6 years ago.
It didn't look dirty, but I wiped it off anyway and dried it.
I can see it sparking and hear the clicking sound when I turn the knob. But it won't light.
Expert:  Appliance Man replied 6 years ago.
Make sure all the holes in the burner are clean by the igniter also.
Customer: replied 6 years ago.
I checked and all the holes are clean.
Expert:  Appliance Man replied 6 years ago.
Will it light with a match?
Customer: replied 6 years ago.
It lit from the inside, but the burner wouldn't light even when I turned the knob.
It has an electric start.
Expert:  Appliance Man replied 6 years ago.
Right if you see the spark and it lights with a match it means it has gas. There has to be something blocking the gas from getting to the igniter. Make sure everything is clean and that the cap is on right.
Customer: replied 6 years ago.
Everything is clean and the cap is on tight.
Expert:  Appliance Man replied 6 years ago.
Do you see spark from the igniter to the burner?
Customer: replied 6 years ago.
I just see a spark on the igniter-very small spark.
Expert:  Appliance Man replied 6 years ago.
Ok that spark needs to jump to the burner. Look at one of the other burners that work to see. Use steel wool or a scotch brite pad to clean the igniter tip.
Customer: replied 6 years ago.
Sorry, nothing is happening except for the little spark from tip.
Expert:  Appliance Man replied 6 years ago.
How long ago did the spill happen?
Customer: replied 6 years ago.
The stove was used yesterday, but no big spill.
Expert:  Appliance Man replied 6 years ago.
You must have a bad igniter and need to replace it. You can order the part from this link. CLICK HERE