Appliance Repair Questions? Ask a Technician for Answers ASAP
Ok there are 24 versisons of this model number so really you will need the product number but this is on a sticker on the inside of the door so this is hard to get at if the door wont open.
So going of most verisons the door swings out from left to right.
So just try giving the hadle a bang and see if this shocks the door into opening.
Also try unplugging it and leave for a few minutes to see if this will release it.
If not then its likely to be either a faulty door lock or a broken door handle.
For this what you need to do is take off the top and then look down the front on the left hand side and you will see the door lock. Pokeing through this is the door latch pin.
Reach down to this and then push the pin to the right and at the same time pull on the door and it should open from there.
Let me know if this works.
Can you take off the grey cover over the lock?
Ok theres only 1 way left to open this now. I rememeber doing 1 of these a few months ago for the same thing.
I dont think the door lock will be the problem so dont break it off from there. I think this is just a door handle fault.
What you need to do is get a large flat bladed screw driver and wedge it into the door infront of the handle and prise it open.
Then changes are it should just break the latch plate on the front.
Then once its open you will need a new handle and a new latch plate aswell.
Let me know how it goes.
Yes these aren't the best at getting off as the door lock is a sealed box so thres no access to the door hook there.
So this is a case of breaking the door open from the handle side.