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Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 73368
Experience:  9+ years being an appliance technician with factory training.
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what would keep an oven door from opening after running the

Customer Question

what would keep an oven door from opening after running the cleaning cycle?
Submitted: 5 years ago.
Category: Appliance
Expert:  Tyler Z. replied 5 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

Door latch assemblies commonly fail during self clean. Try starting a new cycle, pressing cancel and waiting 60 seconds to see if it resets. If not, try turning the breaker off for 60 seconds. If nothing at all works, you'll need to order and replace the door latch assembly.
Customer: replied 5 years ago.
There is no cancel button on this particular model. We did try to turn off circuit breaker and reset it also failed.
Expert:  Tyler Z. replied 5 years ago.
there is an "off" button that is your cancel button.... the same button you press to stop your oven when you're done cooking.
Customer: replied 5 years ago.
Turned the self cleaning cycle on, let it run for a minute and turned it off. Door is still locked. Should we have run it for some amount of time?
Expert:  Tyler Z. replied 5 years ago.
nope, that should have done it if the lock assembly was still good. Unfortunately you need a new lock assembly.
Tyler Z. and other Appliance Specialists are ready to help you
Customer: replied 5 years ago.
just what we thought. thanks for your help.
Expert:  Tyler Z. replied 5 years ago.
no problem and I wish you the best of luck.

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