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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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my fridge is on the lowest setting possible to keep things

Resolved Question:

my fridge is on the lowest setting possible to keep things cool and it is consistently freezing our food! what do we do?
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

do you have a make and model #?

Customer: replied 6 years ago.
Of course you need that info! Sorry about that.

model # XXXXX: BRF20VCPSER

It's a bottom freezer, stainless steel, probably about 7-8 years old.
Expert:  Bryan replied 6 years ago.
ok let me check that out I'll be back shortly. thanks Bryan
Customer: replied 6 years ago.
thank you!
Expert:  Bryan replied 6 years ago.
ok, you will need the cold control in this, this is what controls. you can get this @ http://www.repairclinic.com/PartDetail/Thermostat/126964 I'll send the diagrams in a minute.
Customer: replied 6 years ago.
Do we install it? or have a technician install it? it is an easy thing to install?
Expert:  Bryan replied 6 years ago.

actually after looking at the controls you will need to replace the damper control. its like the cold control but closes to stop the air flow to the refrigerator section in yours, its # XXXXX on this diagram. inside the refrigerator section in the back, check and see if the spring came off before ordering this. thanks, Bryan

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