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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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No water comes out the water line. It may be frozen. How

Resolved Question:

No water comes out the water line. It may be frozen. How do i fix it?
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.

 

can you get us a model # ?

Customer: replied 6 years ago.

 

Model No. is WWSS2601KW1

Expert:  Bryan replied 6 years ago.
ok, thanks. is it the water in the door you cant get to come out?
Customer: replied 6 years ago.

Yes. No water comes out of the door.

Expert:  Bryan replied 6 years ago.
ok , pull the grill along the front under the doors and see if there a connector where the plastic tube goes along the front of the refrigerator, if so disconnect it and put the line in a pan and press for water. does it come out?
Customer: replied 6 years ago.
Yes the water comes out when I disconnect it down there.
Expert:  Bryan replied 6 years ago.
ok this is frozen up inside the door itself, a hair dryer and patients or leaving the door open for 24 hours, are your only options, which unless you have a spare refrigerator isn't an option, take the hair dryer and warm up inside the dispenser and all the way down the door until the water flows, its a pain.
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