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Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
remove the access panel under the door in the front and remove the pump filter part# XXXXX unscrew this counterclockwise and pull it out. get some towels ready there will be water, clean any obstructions and try this again, let me know if it starts,
yes controls respond and i can change cycles if there is no error code.