Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today.
Is the arm on the bottom of this there? you can see the flat arm that come out of the bottom in this picture. this is suppose to go in and out as it cycles and when the bin is full it hits the ice and stops the cycle,
Thank you for information. My fridge has a swinging arm instead of mowing for and back but I understand that the action is the same.Now I will have to find out whether the arm is actually swinging and if it is whether it stops the cycle.It probably will not be easy
to determind which one of the two is not operating correctly but I believe this would be the way to find the solution to this problem.Thank you again . Regards Fred