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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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my whirlpool frontload dryer turns on but stays on sensor and

Resolved Question:

my whirlpool frontload dryer turns on but stays on sensor and doesnt do anythingwhats my problem
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

Hi,Welcome to Just Answer, My name isXXXXX will be helping you with your appliance issue today

 

when you push the start button this does nothing? doesn't start?

Customer: replied 6 years ago.
No It just stays on sensor light
Expert:  Bryan replied 6 years ago.
ok , do you have a volt meter and know how to check continuity? its most likely the thermal fuse thats blow, this is by far the most common reason for this machine, let me know, thanks Bryan
Customer: replied 6 years ago.

no...but where do i find the thermal fuse at on the machine or?my husband might

Expert:  Bryan replied 6 years ago.
ok, this is what it looks like.

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and its part# XXXXX on this diagram,

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tell your husband to remove the access panel under the door in the front and its on the blower assembly, let me know if he has a meter. thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
what else would it be,that wasnt it
Expert:  Bryan replied 6 years ago.
well it could be a couple of other things but the first thing to check is the thermal fuse 90% of the time thats the issue, I will be here later if you want your husband to check this and it turns out to be good, if it does we can look at other things but cant just list all the possible causes until we get by this test,