How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Tyler Z. Your Own Question

Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 59976
Experience:  9+ years being an appliance technician with factory training.
13574879
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have Whrilpool model GEW9250PW front loader dryer. I have

Customer Question

I have Whrilpool model GEW9250PW front loader dryer. I have gone thru 2 machine control boards p/n(NNN) NNN-NNNNthis last one lasted for 3 weeks. The orginal problem was that only the inside dryr light was on. Nothing else worked. Whirlpool had me punched a bunch of buttons in different orders unplug the dryer then plug it back in etc... I have tech sheet from inside front cover of dryer and checked all the test the only thing that I found is a differnt reading was for the motor should be 2.4-3.8 ohms both my winding read 1.6 ohms as best I can tell since the wiring coming from the motor to harness don't have the color coded wires just plastic coated copper wire. Will this cause the main board to fry?
Submitted: 4 years ago.
Category: Appliance
Expert:  Tyler Z. replied 4 years ago.
Hello, and thank you for using this service. I'll be helping you with your problem today.

1.6 is actually correct. It's hard to explain but I'll try. The start and run winding are in parallel so when the motor isn't running and the centrifigul switch is closed becaused the motor is idle, the resistance goes through both windings which is the average fo the two windings devided by 2. The average of the windings is 3.1 ohms divided by 2 is 1.55 (1.6) ohms which is why you're getting that reading (meaning everything on your motor is good).

Nothing really shorts these control boards out in my experience except for moisture and and power outages. I would be looking more at your power supply to make sure it's not fuctuating too much and make sure your vent has a cover on the outside of your house so that wind won't blow moisture back into the dryer and cause the board to short out.

Customer: replied 4 years ago.

I I checked the vent to the outside and it's clear and door is closed and I cleaned out duct work to the outside when I had it open this last time. The only thing that is differnt on the electrical side is we just installed a tankless waterheater 100amp 220v. could this be causing flucations and if so is there anything we can install to islolate the dryer?

Expert:  Tyler Z. replied 4 years ago.
you can add a surge protector breaker to the breaker box on the circuit breaker going to the dryer itself, but that's about it as far as preventing fluctuations on voltage. Aside from that, if the vent is clear and the flap on the damper outside is shutting, I'm not sure what else to try.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 59976
Experience: 9+ years being an appliance technician with factory training.
Tyler Z. and 2 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.

I will go get a new breaker and install it and buy a new board "again" and give it a try. Thanks Don

Expert:  Tyler Z. replied 4 years ago.
no problem, I'm sorry sorry about your mis-fortune. There should be a 90 day warranty on the part so you shouldn't have to pay for it at least. I wish you the best of luck.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
Tyler Z.
Tyler Z.
Appliance Technician
59874 Satisfied Customers
9+ years being an appliance technician with factory training.