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Tim Alan
Tim Alan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1256
Experience:  Amana, A&E (Whirlpool) ,and Maytag factory service
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side by side refrigerator freezer compartment gathering water

Resolved Question:

side by side refrigerator freezer compartment gathering water in bottom deck and then freezing and leaking out door
Submitted: 3 years ago.
Category: Appliance
Expert:  Tim Alan replied 3 years ago.

Tim Alan :

Hi my name is XXXXX XXXXX like your defrost drain is plugged up.

Tim Alan :

You will need to access the area behind the rear panel, clear out the ice and flush the drain, not difficult just time consuming.

Tim Alan :

I see you thawed out the freezer and a tech looked at the drain, what was done to clear the drain?

Customer :

is this a design flaw or should i spend the money to get a 11yr old side by side fixed

Tim Alan :

all drains have the potential of plugging up doesn't matter what make or model

Customer :

is the drain in a easy access once i get the rear panel off sure seems to be alot of tubes in the back is it clearly marked

Tim Alan :

Unless your having other issue with the unit a plugged drain is not a major problem

Tim Alan :

do it from the front, just remove the back panel on the rear of the freezer.

Tim Alan :

the ice on the bottom of the pan needs to be cleared out for a proper repair

Tim Alan :

that ice may need 2 days to thaw out to completely melt

Customer :

thawed ot yeasterday only a little ice in bottom can i expect ice build up in the drain

Tim Alan :

I take a small hammer and gently tap the sheet of ice to break it up, I then clear out the ice and flush the drain with hot water and use a piece of 1/4" plastic tubing and run it through the drain. Yes ice builds up in the drain tube.

Tim Alan :

if you have a wet dry vac you can reverse the hose and blow it out too.

Customer :

will do thank you tim for the help seems this may be a ongoing problem and i will see what the cause is a tech was going to charge 50$ for a house call so it seems i may have saved myself 25$ Thank you have a nice Day

Tim Alan :

your welcome don't forget to press the accept button and leave a comment and thank you

Tim Alan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1256
Experience: Amana, A&E (Whirlpool) ,and Maytag factory service
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