Hi my name is XXXXX XXXXX like your defrost drain is plugged up.
You will need to access the area behind the rear panel, clear out the ice and flush the drain, not difficult just time consuming.
I see you thawed out the freezer and a tech looked at the drain, what was done to clear the drain?
is this a design flaw or should i spend the money to get a 11yr old side by side fixed
all drains have the potential of plugging up doesn't matter what make or model
is the drain in a easy access once i get the rear panel off sure seems to be alot of tubes in the back is it clearly marked
Unless your having other issue with the unit a plugged drain is not a major problem
do it from the front, just remove the back panel on the rear of the freezer.
the ice on the bottom of the pan needs to be cleared out for a proper repair
that ice may need 2 days to thaw out to completely melt
thawed ot yeasterday only a little ice in bottom can i expect ice build up in the drain
I take a small hammer and gently tap the sheet of ice to break it up, I then clear out the ice and flush the drain with hot water and use a piece of 1/4" plastic tubing and run it through the drain. Yes ice builds up in the drain tube.
if you have a wet dry vac you can reverse the hose and blow it out too.
will do thank you tim for the help seems this may be a ongoing problem and i will see what the cause is a tech was going to charge 50$ for a house call so it seems i may have saved myself 25$ Thank you have a nice Day
your welcome don't forget to press the accept button and leave a comment and thank you