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Ask S.E.Thomas Your Own Question
S.E.Thomas
S.E.Thomas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 787
Experience:  16 yrs in the field and current owner of S.E.Thomas appliance
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My home suffered a power failure while my Maytag Neptune front

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My home suffered a power failure while my Maytag Neptune front load washer was running. Now the power is back, the drum has water in it and I don't know how to continue the wash cycle. What can I do?

S.E.Thomas :

at this point it is best to selectthe spin cycle and let the washer drain. then run the machine through the rince and spin cycle

JACUSTOMER-8uoy0o3u- :

I tried pressing the spin button but the light next to spin doesn't light up.

S.E.Thomas :

do any of the buttons work on the top?

JACUSTOMER-8uoy0o3u- :

Some do. I can select the longer and shorter spin cycles.

JACUSTOMER-8uoy0o3u- :

I can change to any of the fabric types.

JACUSTOMER-8uoy0o3u- :

I can select short versus longer wash and any of the temperature settings.

JACUSTOMER-8uoy0o3u- :

It seems spin and rinse are the only two buttons that are unresponsive.

JACUSTOMER-8uoy0o3u- :

I think I just got it.

JACUSTOMER-8uoy0o3u- :

I tried pressing the spin button while the unit was turned off.

JACUSTOMER-8uoy0o3u- :

Yes... it is working now. Thank you.

S.E.Thomas and 3 other Appliance Specialists are ready to help you

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