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hello you will need to replace the fixing kit(door hinges left and right and the gasket.
those part #s are 402=640936/403=640937,gskt is 491899=404 three digit #s are on imege.
The fixing kit has already been replaced (twice). The problem is not the hinges they were fixed.
wher you there to see them change out both hinges?
yes the hinges were broken and now appear to be working. However, the top latch does not work and so the door has a permanent gap causing heat loss.
I was wrong about that last. The only way the door closes is if we hold it as the self-clean mode is selected. Once the lock symbol shows it does lock. The service techs have replaced the hinges once and never came back with a second set of new ones, so my wife thinks, even though the new hinges are not bent or slipping out (as they did) that the hinges may not be working correctly. She saw them change the hinges the last time however.
Problem appears to be that the oven has never had a door that functioned since we bought it (2007).
thank you that would be correct the hinges are what pull the door tight replace the hinges and your prob.is solved. thank you please press the accept for thet is how i get paid bonus is appiecaed