Appliance Repair Questions? Ask a Technician for Answers ASAP
is the noise inside or under
It seems to be inside
between the drum and the exterior of the washer
ok is this a topload washer
The washer is fairly new...I think maybe three years old
ok first thing is we need to remove the agitator thistype of agitator pulls up has no screws to hold it in place
so I should just go right now and pull it up?
you will need to firmly pull up on it ,is snug but comes up we need to check that center part it may be stripped
yes and i mean pull up firmly
get your hands under the agitator snug on both sides evenly and pull upward
I can't seem to pull it out
yes its snug but thats the only way it comes off
on these ge its two things either the cushing which is the part the agitator sits on or the transmissio n bearing is bad
is it a roaring sound during spin as well
OK, we got the agitator out
no roaring sound during spinning
that center piece is it stripped can you turn it by hand
I can't turn the entire agitator by hand
I sounds like it is between the drum and the exterior
ok one more thing remove the front cover and put it in wash mode you can definitely hear it better
remove the front cover of the entire machine?
these ge are known forbad design on the suspension part of the unitt
yes the front cover where the top meets the front there are 2 clips one per side
what would be looking or listening for?
if it is the suspension, is something can be repaired? Can we do it ourselves?
sorry computer issues
yes u can replace them urself
It appears that everything is in order, but it is the rods that hold up the drum that are making the noise.
Can we replace rods as well?
yes you can
Do you think this could be the cause of the noise?
How do you replace the rods?
those rods definitely cause the tub drum to rub,lean causing a grinding noise
thats wear and tear
How easy is it to replace the rods?
or is it even necessary if the washer works just fine?
sorry ive been taking long to answer my computer is lagging
if the washer is working fine i honestly suggest letting it go until something actually breaks
these ge always have this and more issues i dont want you to replace parts that will not stop from happening again
OK, great. Thank you very much for your help
I appreciate the advice :)
you are welcome pressing accept for my help pays me thanks