How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I ran the cleaning cycle last night and now my Maytag Gemini

Resolved Question:

I ran the cleaning cycle last night and now my Maytag Gemini oven has an F9-2 error code and neither door will open.
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

can you get us the model #?

Customer: replied 6 years ago.
I can only find the installation book, not the user manual. Can you tell me where to find the model #?
Expert:  Bryan replied 6 years ago.
well its behind the door or if it has a bottom drawer maybe there,
Customer: replied 6 years ago.
Neither door will open due to the error code.....
Expert:  Bryan replied 6 years ago.
heres the meaning of the fault code,
F9 - 2Latch unlock upper
your upper door lock/latch assembly has failed, its funny though that neither door will open, you will need to replace the latch assembly, unfortunately you will need a tech to get this open for you, you can do more damage than good if you try to get this open yourself. you can try reseting the self clean and then canceling it if it will respond, also try shutting the power off and then back on, other than that you will need a tech, thanks Bryan
Bryan and 3 other Appliance Specialists are ready to help you