How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask The Home Smithy Your Own Question

The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9564
Experience:  30 years repairing appliances
3079445
Type Your Appliance Question Here...
The Home Smithy is online now
A new question is answered every 9 seconds

I removed the big rubber thing in the drain to clean it and

Resolved Question:

I removed the big rubber thing in the drain to clean it and inside the disposer I found a black rubber thing. It has a rectangular funnel part and a tab and a rectangular hole. It appears to be made of the same material as the big rubber thing that covers the drain. Since I found it, my dishwasher doesn't dry the dishes, but I can't imagine how it could have been a part of my dishwasher. If there is a diagram of the disposer somewhere, perhaps I can find out where this part goes.
Submitted: 4 years ago.
Category: Appliance
Expert:  The Home Smithy replied 4 years ago.

Hi. Welcome to JustAnswer.
If the answer I provide for you is helpful, please click 'ACCEPT'. I won't be paid if you don't.

I will need the model number of your unit, please.
Thank you.

Customer: replied 4 years ago.
Evolution Pro Excel is all I have.
Expert:  The Home Smithy replied 4 years ago.
There should be a model number on the manufacturers lable on the unit.
Customer: replied 4 years ago.
Of course it was on the back. Had to take a photo to get it. XXXXXXXXXXX
Expert:  The Home Smithy replied 4 years ago.

Im sorry but our site security Xed out the model number. Please repost it with spaces between the numbers.

Thank you.

Customer: replied 4 years ago.
0 9 0 6 1 5 7 9 1 9 5
Expert:  The Home Smithy replied 4 years ago.

I looked up your model number at the insinkerator web site but there is no parts diagrams as your unit is still under the 7 year warrenty.

As long as the splash guard is in place at the top of the unit then just remove the one inside of it.

So long as there is a splash guard in place you should be ok.

As to why your dishwasher isnt drying the dishes it probably has a problemn with the heating element at the bottom of the unit.

 

Please let me know if you require further information, or assistance.

If not, please click on accept.

Thank you.

Customer: replied 4 years ago.
The dishwasher didn't start doing this until the unknown part appeared. It seems to still have more water in it as if some of it is flowing back into it, instead of it pumping out and going down the drain. It is less that a year old as well and is a GE Cafe. Could the mystery part come from the dishwasher?
Expert:  The Home Smithy replied 4 years ago.
Only if it is smaller than 1 1/4" diameter. That is the size of the inlet for the dishwasher.
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9564
Experience: 30 years repairing appliances
The Home Smithy and 8 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1293
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    58693
    9+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    8783
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/AP/appliance medic/2012-6-8_212544_Image4.64x64.jpg Appliance Medic's Avatar

    Appliance Medic

    Home Appliance Technician

    Satisfied Customers:

    7932
    Factory Trained CFC Technician
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    6113
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    6081
    30 years repairing appliances
 
 
 

Related Appliance Questions

Chat Now With An Appliance Technician
The Home Smithy
The Home Smithy
Home Improvement Repair Consultant
6110 Satisfied Customers
30 years repairing appliances