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Ask The Famous Forry Your Own Question
The Famous Forry
The Famous Forry, Home Appliance Technician
Category: Appliance
Satisfied Customers: 616
Experience:  I have my own business repairing Washing Machines etc etc.
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My Maytag washer stopped in the middle of a cycle. I have

Customer Question

My Maytag washer stopped in the middle of a cycle. I have drained it and removed clothes. I restarted cycle on smallest load setting. The washer fills then stops.
Model #LAT2916AAE Serial# XXXXX
Submitted: 6 years ago.
Category: Appliance
Expert:  The Famous Forry replied 6 years ago.
Chat Conversation Started
Forry :

Hi, Can you remove back panel to check some wiring for me. Please Isolate the appliance first.

JACUSTOMER-oj66c02o- :

Sure. brb in 5min

JACUSTOMER-oj66c02o- :

Ok, Panel is off. My name is XXXXX XXXXX for help FOrry

JACUSTOMER-oj66c02o- :

hello?

Forry :

Hi Bill, Have you isolated

JACUSTOMER-oj66c02o- :

meaning removed from power? yes

JACUSTOMER-oj66c02o- :

water lines are still connected

Forry :

OK

Forry :

Can you see heating element wires?

JACUSTOMER-oj66c02o- :

its a washing machine, does it have a heating element?

Forry :

Yes

JACUSTOMER-oj66c02o- :

I only have top part, behind user controls, panel off, is this where u want me to be?

Forry :

Is this a top loader machine

JACUSTOMER-oj66c02o- :

yes

Forry :

Is the lid shutting correctly as it houses a switch that enables your machine to work

JACUSTOMER-oj66c02o- :

it is, and button is pressed

JACUSTOMER-oj66c02o- :

opening and closing door, makes audible click sound on the door switch. sounds normal

Forry :

Can you remove the back or side panel?

Forry :

OK that seems to eliminate the lid switch

JACUSTOMER-oj66c02o- :

its off, back panel of controls is off

JACUSTOMER-oj66c02o- :

it stopped mid cycle, looks like rinse

Forry :

No further down. Back or side panel

JACUSTOMER-oj66c02o- :

washer was full, clean water

JACUSTOMER-oj66c02o- :

which side? both? i see screws on bottom of both sides

JACUSTOMER-oj66c02o- :

actually, its a wrap around piece back and sides

Forry :

Try the left to see if it exposes wiring to element and motor

JACUSTOMER-oj66c02o- :

front has screws too, on bottom. front piece seems to be separate

Forry :

maybe your model has removable front panel

JACUSTOMER-oj66c02o- :

looks like it may, back and sides are one piece, front is separate

Forry :

OK remove the front panel if you can

JACUSTOMER-oj66c02o- :

ok, front panel is off

JACUSTOMER-oj66c02o- :

im a gearhead, so this kinda stuff is OK with me :)

Forry :

Can you see wiring to element and stats

Forry :

By the DID IT DRAIN AUTOMATICALLY EARLIER.

JACUSTOMER-oj66c02o- :

there is a plastic black cover over what appears to be a motor, i can see windings below cover, removing cover...its just a protective thing

JACUSTOMER-oj66c02o- :

no, it would not

JACUSTOMER-oj66c02o- :

i drained with siphon

JACUSTOMER-oj66c02o- :

there is like 1/4 inch of water in machine

JACUSTOMER-oj66c02o- :

only thing i can make it do is add water...

Forry :

wOULD THE MACHINE SPIN ONLY IF YOU TRIED IT NOW?

JACUSTOMER-oj66c02o- :

nothing else seems to work, or try to work when turning dial

JACUSTOMER-oj66c02o- :

no spin, no drain, no wash, just adds water

JACUSTOMER-oj66c02o- :

it was full with water when i looked and doing nothing

JACUSTOMER-oj66c02o- :

spinning dial slowly all around and pulling knob in and out does nothing, except at start of cycle where it will add water

Forry :

hAD IT STOPPED FILLING WHEN YOU LOOKED

JACUSTOMER-oj66c02o- :

wash cycle was done, no smell of chlorine, white load.....and clothes were clean

Forry :

Does it ever stop filling when normal level reached?

JACUSTOMER-oj66c02o- :

dial was in rinse/spin area

JACUSTOMER-oj66c02o- :

yes, i drained and it filled to smallestload setting

JACUSTOMER-oj66c02o- :

so i lied,there is 6inch of water in it now from that

Forry :

Is the pump mechanical or electric?

Forry :

Can you test the pump for continuity

JACUSTOMER-oj66c02o- :

its mechanical, i feel belt underneath, belt is ok it seems

JACUSTOMER-oj66c02o- :

no heating element on this, just mechanical pump and motor that drives both

JACUSTOMER-oj66c02o- :

quite simple in here really :)

Forry :

Must have a heater!

Forry :

Can you check heater if you find it and the motor connections thereafter?

JACUSTOMER-oj66c02o- :

ok, sides and back are coming off, no heater in sight....that is for sure

JACUSTOMER-oj66c02o- :

what does it heat?

JACUSTOMER-oj66c02o- :

water?

Forry :

base of drum most likely!

Forry :

Yes the wash temperature you select, and then the water is heated to that setting.

JACUSTOMER-oj66c02o- :

base of drum has a cone shaped object just below it with no connections or water .....its mechanical, looks like a rear end differential

JACUSTOMER-oj66c02o- :

and shaft that goes to bottom of machine for belt drive

Forry :

Could be gearing there!

JACUSTOMER-oj66c02o- :

this is a clothes washer u realize

JACUSTOMER-oj66c02o- :

not a dishwasher

JACUSTOMER-oj66c02o- :

hot water is provided along with cold

Forry :

How many fill pipes do you have 1 or 2

JACUSTOMER-oj66c02o- :

2

Forry :

Yes I know but it still has a heater

JACUSTOMER-oj66c02o- :

ok, its not in sight so ill take off the back panel and sides

Forry :

OK. You will find it. Be caefull

JACUSTOMER-oj66c02o- :

ok

JACUSTOMER-oj66c02o- :

lol sides and back hold top on !! gettin loosey goosey here :)

JACUSTOMER-oj66c02o- :

Forry, sides and back are loose enough for me to see everything. There is wireconnections where the 2 water inputs are, but it cant be a heater, it is a valve to change amt of hot/cold water...

JACUSTOMER-oj66c02o- :

its blue and quite small

Forry :

what is the highest temp setting on your machine?

JACUSTOMER-oj66c02o- :

top is hinged, and went back. i see it all, we have a valve at water inputs, a motor, a mechanical pump and 3 controls on user panel......

JACUSTOMER-oj66c02o- :

that's it :)

JACUSTOMER-oj66c02o- :

there is a wire going to bottom of tank, that must be what u are after

JACUSTOMER-oj66c02o- :

from user panel

JACUSTOMER-oj66c02o- :

seems empty though, like a tube, not a wire

JACUSTOMER-oj66c02o- :

yes, its a vacuum type tube that senses the pressure of water for water level

JACUSTOMER-oj66c02o- :

i see no heater

Forry :

What is highets temp setting

JACUSTOMER-oj66c02o- :

hot/cold, warm/cold, cold/cold

JACUSTOMER-oj66c02o- :

its a simple machine, really....no digital anything

Forry :

Back soon . Doing some checks on this model Bill.

JACUSTOMER-oj66c02o- :

roger

JACUSTOMER-oj66c02o- :

http://www.appliancepartspros.com/partsearch/model.aspx?model_id=44130

JACUSTOMER-oj66c02o- :

that's my machine

JACUSTOMER-oj66c02o- :

Forry?

JACUSTOMER-oj66c02o- :

you there/

JACUSTOMER-oj66c02o- :

?

Forry :

Sorry back now

Forry :

how you getting on

JACUSTOMER-oj66c02o- :

waiting for you. i see no heater and i posted blowups of my washer above

JACUSTOMER-oj66c02o- :

i think its the timer from browsing appliance forums

JACUSTOMER-oj66c02o- :

This is going too slow

JACUSTOMER-oj66c02o- :

Forry?

JACUSTOMER-oj66c02o- :

Are you helping a bunch of ppl? maybe on the job using an android phone for this chat? why is it taking so long for responses?

JACUSTOMER-oj66c02o- :

4hrs into this and I think we have esablished that my washer has no heater.....