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John
John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Whirlpool Dishwasher model DU920QWDB0. Machine stopped after

Resolved Question:

Whirlpool Dishwasher model DU920QWDB0. Machine stopped after the initial pre-rinse cycle and will not drain.
Submitted: 6 years ago.
Category: Appliance
Expert:  John replied 6 years ago.

Thanks for the question.

Does the motor just stop when its suppose to drain or the motor keeps going but wont drain please.

Customer: replied 6 years ago.
I can't seem to get it to do anything right now.
Expert:  John replied 6 years ago.
No lights or anything is that correct.
Customer: replied 6 years ago.
The lights are one and I can push them but the machine doesn't do anything once I push a button.
Expert:  John replied 6 years ago.

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CNTRL-ELEC

Part Number PS397169

 

 

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In Stock
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    $274.48
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    $45.75
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    $228

 

I was hopping the lights weren't on that would have been a thermal fuse , but if the lights are on and nothing happens this control is the problem.

Customer: replied 6 years ago.
Where is it and how do I replace it?
Expert:  John replied 6 years ago.
Its located in the console , you remove the outer panel by removing the screws on the inside of the inner door the control is to the left once the panel is removed, you can order the part from Sears.
John and 2 other Appliance Specialists are ready to help you
Expert:  John replied 6 years ago.

http://www.partselect.com/AdvancedModelSearch.aspx?ModelNum=DU920QWDB0&mfgModelNum=&fkMfgID=3

Heres the complete breakdown to help you with the replacement.