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We disconnected the water lines from the dishwasher and checked the water lines, and the water was coming out fine. There is water in the line; that is not an issue. There was a dishwasher there before that worked fine.
Here is the problem. We have water, but when we turn on the dishwasher, the motor hums but no water enters the dishwasher.
this is a brand new dishwasher.