Hi, thanks for using JustAnswer.com. The solder connection on the heater relay at the control board has likely opened up and is not allowing the heater to energize, causing all of your problems. You can replace the control or resolder it if you are comfortable doing that. I can guide you either way if you tell me how you would like to proceed.
You only pay if you feel I have given you satisfactory information. I may be spot on and you might think I'm just a jerk, so you can choose not to pay if you like! That's the beauty of this site, you are not bound by any certain criteria, just whatever your heart tells you! lol
Now, on to repair...remove all T-15 torx screws from around the door, including the two on each side near the top that hold the control panel on. You will need to pay attention on how it all comes apart for reassembly. I have pictures if we need them, so don't panic. Once removed, you will have access to the main control and will need to remove the plastic case to access the trace side of the board. Be sure to remove power from unit before disassembly!
Can you post a digital pic and I can show you?
See if the above link helps at all....
soory it took me so long to reply. just want to say you did an awsome job in walking me right to the problem and letting me know my options for repair. I did solder the connection and bridge it to the other one. the board was burnt at the relay.
I have been having some fraud on my credit card so hopfully this goes through for you.
I do appreciate your help and you are definetly worth the fee.
let me know if the cc does not go through.
Thanks, XXXXX XXXXX appreciate your generosity. Good job on getting it soldered together! Hopefully it will last a long time for you....thanks again.