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Mike
Mike, Home Appliance Technician
Category: Appliance
Satisfied Customers: 17629
Experience:  I have been repairing appliances for 25 years, I run my own appliance repair business.
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Whirlpool dishwasher Lock light flashes continuously with door

Customer Question

Whirlpool dishwasher Lock light flashes continuously with door closed. Pushing and holding heated dry button does not help. Neither did cutting the electricity
Submitted: 6 years ago.
Category: Appliance
Expert:  Mike replied 6 years ago.
Hi, which light is flashing?

Can you tell me what the buttons are from left to right on the control panel please.
Customer: replied 6 years ago.
lock light
Expert:  Mike replied 6 years ago.
Can you tell me what the buttons are on the control panel from left to right please.
Customer: replied 6 years ago.
I'm not at the premises. Model number 665.15962990. i'm stumped tech. I can teel you from rought

right -cancel start heted

heateddry
Customer: replied 6 years ago.
I'ved tried cutting power for sevral minutes - same problem. normal way to inlock is to push heated dry button (enrgy saver). I'm thinking buttons were from left - rinse and drain, pots&pans short wash, normal, Heated dry, start, cancel. No Error code shows in display. I'm not finding Falshing door lock light issue at servicematters.com
Expert:  Mike replied 6 years ago.
Ok sounds like there is a button shorted on the touch pad, we can try to reset this but the buttons are different for each model. I will give you the common buttons and you will have to look to see what buttons are on your model. The reset is the following, press one button at a time.

1. HIGH TEMP SCRUB = POWER SCOUR = HIGH TEMP SCOUR = HIGH TEMP WASH

2. AIR DRY = NO HEAT DRY = ENERGY SAVER DRY = HEATED DRY

3. HIGH TEMP SCRUB = POWER SCOUR = HIGH TEMP SCOUR = HIGH TEMP WASH

4. AIR DRY = NO HEAT DRY = ENERGY SAVER DRY = HEATED DRY

Then press cancel and wait for the pump to stop running. If this does not fix the problem then a button has shorted, in this case the control panel will need to be replaced. Click HERE to order the part if needed. Mike
Customer: replied 6 years ago.
buttons L to R.:
Pot & pans, water mizer, china wash, quickwash, quick rinse, water heat, sani-rinse, no heat dry, delay hours, start, cancel
Expert:  Mike replied 6 years ago.
Ok the buttons you should hit are:

1. Quick Rinse

2. No heat dry

3. quick Rinse

4. No heat dry

5. Cancel.

If this fails to reset the machine replace the control board.

Mike
Customer: replied 6 years ago.
Do I need to hold those buttons for 4 seconds each or hit them all in 5 second?
Expert:  Mike replied 6 years ago.
no just press the buttons one at a time...no need to hold them just press them.
Mike and 2 other Appliance Specialists are ready to help you
Customer: replied 6 years ago.
thanks,
Jim Carroll
Hi-Tech appliance Specialists
Johnson Creek, WI 53038
XXX-XXX-XXXX
Customer: replied 6 years ago.
New control board put in. Now a differnt problem. At least lights come on, but your reactivation sequence does not get it running again
Expert:  Mike replied 6 years ago.
Hi what lights are blinking now?