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I HAVE A FISHER & PAYKEL AQUASMART WASHING MACHINE. IT CAME

Answered by:FPTech
Home Appliance Technician
Positive Feedback: 91.2 %
Accepted Answers: 74

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very helpful; re-sent link; understood problem immediately

Customer Question

I HAVE A FISHER & PAYKEL AQUASMART Washing Machine. IT CAME UP SAYING IT NEEDS SERVICE FAULT 12! TOOK A VERY LONG TIME TO EMPTY THE WATER OUT! DOES THIS MEAN THERE IS A BLOCKAGE? WHAT CAN I DO OR DO I NEED SOMEONE TO COME AND LOOK AT IT?

Optional Information:
Make: FISHER & PAYKEL
Model: AQUASMART

Submitted: 939 days and 20 hours ago.

Category: Appliance

Value: AU$23

Status: CLOSED

Expert: FPTech replied 939 days and 20 hours ago.

Fault 12 is a flood protection error. If the water took along time to empty I would say you have an obstruction in the pump. As you need to remove the inner bowl to access the pump on this model I would suggest you get a Fisher & Paykel technician to do this. You can book service through their website:

http://www.fisherpaykel.com.au/customercare/

I hope my knowledge and comments have been helpful. Please don't forget to hit ACCEPT if your question has been answered. Thanks

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