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Kelly, Appliance Technician
Category: Appliance
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Experience:  Highly accurate diagnostician with over 30 years experience!
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Whirlpool Side by Side Model # ED5GTG 15.4 cu.

Resolved Question:

Whirlpool Side by Side Model # XXXXX 15.4 cu. frig 9.9 cu. ft freezer
no problem with freezer side frig side only gets cool not cold
Submitted: 6 years ago.
Category: Appliance
Expert:  Kelly replied 6 years ago.

Hi, thanks for using There are a couple things that will cause your problem, but all create an airflow issue. If you have no frost on the back of the freezer wall and you hear the fan in the freezer running, check the controls. Be sure the temp controls are not set at max settings. Let me know about the fan running and frost on freezer wall.



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