How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Randy 43 Your Own Question

Randy 43
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3274
Experience:  20 yrs experience 18 in home,gas license , refrigeration expert
Type Your Appliance Question Here...
Randy 43 is online now
A new question is answered every 9 seconds

i have a maytag ref. freezer not getting cold

Resolved Question:

i have a maytag ref. freezer not getting cold
Submitted: 3 years ago.
Category: Appliance
Expert:  Randy 43 replied 3 years ago.
Hi ,these parts for the defrost cycle would indicate you are getting a frost build up? is that why you installed them?
Customer: replied 3 years ago.
yes this has happened before the lamp has gone out 3 times and the defrost timer once and i have replaced the t stat once before also
Expert:  Randy 43 replied 3 years ago.
when you say lamp do you mean the heater? so right now the evaporator is over frosted again? if its not you may have a different issue ?if the fridge isnt getting cold
Customer: replied 3 years ago.
no the evaporator is not frosted over
Expert:  Randy 43 replied 3 years ago.
ok,if its not frosted over then you dont have a defrost problem, with the evaporator cover off is there a light freezing all the way thru the evaporator? also is the fan running in the freezer?is the center strip between the doors hot?
Customer: replied 3 years ago.
yes there is a light freezing the center strip do you mean the door edge
Expert:  Randy 43 replied 3 years ago.
the strip in between the the freezer and the fridge doors,how about the fan ? is it running? also when you say there is a light freezing is it from top to bottom ?
Customer: replied 3 years ago.
the fan is running, the light freezing is from top to bottom, the stripp between the ref and freezer is hot to touch
Expert:  Randy 43 replied 3 years ago.
If the strip is hot to touch then the condenser fan is not running ,the strip should be warm but not so hot you cant touch it ,if you pull the fridge out check to make sure the fan beside the compressor is running ,if its not? the compressor will be running hot and most likely cutting out and affecting temps in the fridge..let me know
Customer: replied 3 years ago.
i wil check this and get back to you , the strip is hop but not to the point you can not touch
Expert:  Randy 43 replied 3 years ago.
ok, while your back there confirm that the compressor is running as well. if the freezer fan,condenser fan and compressor are all running and the freezer is nt getting cold then there is going to be a problem in the sealed system,either a inefficient compressor or small leak
Randy 43, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3274
Experience: 20 yrs experience 18 in home,gas license , refrigeration expert
Randy 43 and 3 other Appliance Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.
 
 
 

Related Appliance Questions