How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Bryan Your Own Question

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12027
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a GE Profile quietpower6 dishwasher that is exactly

Customer Question

I have a GE Profile quietpower6 dishwasher that is exactly 3 years old. It has an automatic detergent dispenser. The last few months it has not been cleaning the dishes well, even if I put it on the antibacterial setting. There is also a film left on the glasses.
I do not have hard water. I have not changed detergents. Nothing I am doing is different than before it started to act poorly.
What should I do?
Submitted: 4 years ago.
Category: Appliance
Expert:  Bryan replied 4 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

can you get us the model #? First, here are some tips to help with your model number:

  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.

Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

Built in

  • Inside the door jamb, to the left, right, or top
  • On the door, to the left, right or top

Portable

  • Inside the door jamb, to the left, right, or top
  • On the door, to the left, right or top
  • On the back of the unit
Customer: replied 4 years ago.
PDW928NOOSS
Expert:  Bryan replied 4 years ago.
how much water is in the bottom of the tub after this is done filling when you start it?
Customer: replied 4 years ago.
I have never seen any water in the bottom of the tub after I start it. Maybe just enough to cover the bottom at best.
Expert:  Bryan replied 4 years ago.
ok your not getting enough water to clean the dishes , theres no water pressure if its to low, you should have about 2" or more in the bottom after this first fills, its either the float sticking or the water valve itself is bad.
Customer: replied 4 years ago.
How do I check the float. Does it pull off: screw off? It is the grey domed piece in the front?
Expert:  Bryan replied 4 years ago.
remove float cover # XXXXX in this diagram, under that is the float if its moves up and down freely and you hear a slight click its fine , then you need the valve, this behind the panel under the door, you can order this @ http://www.repairclinic.com/SSPartDetail.aspx?s=t-PDW928NOOSS+-%3d%3dd617595ei824332&PartID=824332 thanks Bryan
Customer: replied 4 years ago.
I checked the float and it moves up and down freely but I do not hear a click, unless you mean the sound when you put the cover back on-that clicks.

If it is the valve, how difficult is it to install. My husband installed the dishwasher, so he is pretty handy.
Expert:  Bryan replied 4 years ago.
its the valve,if he installed the dish washer he knows how to do the valve, its the part he hooked the water up to. very easy, hope this helps, thanks Bryan
Customer: replied 4 years ago.
Why should a water value go after three years, when I only run the dishwasher once or twice a week since there is only two of us? Is this common?
Expert:  Bryan replied 4 years ago.
it can go in a year , these things are cheap now and made in Mexico and other third world country's , if your not getting enough water there are only two reasons for this one is the float switch and the other the valve, if your husband has a volt meter have him test for voltage to the valve while its filling if you get 120 volts and no water or very little water its the valve,
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12027
Experience: 15 yrs. experience as a certified appliance technician.
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 4 years ago.
Thanks, XXXXX XXXXX let you know how it works out.
Expert:  Bryan replied 4 years ago.
ok , have a great day,thanks Bryan

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Meet The Experts:

 
 
 
  • John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
< Last | Next >
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13442
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/tomgoe/2011-01-04_021913_2008-03-03_183612_phpexrmok_c2pm.jpg Tom Goellner's Avatar

    Tom Goellner

    Home Appliance Technician

    Satisfied Customers:

    1191
    32 yrs. experience servicing major appliances and HVAC equipment.
  • http://ww2.justanswer.com/uploads/MD/md2020/2012-6-6_20648_Selfpic.64x64.jpg Tyler Z.'s Avatar

    Tyler Z.

    Appliance Doc

    Satisfied Customers:

    51307
    7+ years being an appliance technician with factory training.
  • http://ww2.justanswer.com/uploads/bryanpaul52/2009-2-18_12031_0918081611.jpg Bryan's Avatar

    Bryan

    Home Appliance Technician

    Satisfied Customers:

    11158
    15 yrs. experience as a certified appliance technician.
  • http://ww2.justanswer.com/uploads/SM/smitty1486/2011-3-1_0145_Snapshotofme1.64x64.png Kelly's Avatar

    Kelly

    Appliance Technician

    Satisfied Customers:

    6493
    Highly accurate diagnostician with over 30 years experience!
  • http://ww2.justanswer.com/uploads/TH/TheHomeSmithy/2011-8-13_11146_homesmithy.500x500.64x64.jpg The Home Smithy's Avatar

    The Home Smithy

    Home Appliance Technician

    Satisfied Customers:

    5935
    30 years repairing appliances
  • http://ww2.justanswer.com/uploads/TE/Teamcold/2012-6-15_15028_HomeRepairsquarecopy.64x64.jpg Barry G.'s Avatar

    Barry G.

    Home Appliance Technician

    Satisfied Customers:

    5039
    27 years in home appliance repair. EPA refrigerant transition and recovery certification type I & II.