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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Hi, I have a 22 cu. ft. refrigerator w/ bottom mount freezer

Customer Question

Hi,
I have a 22 cu. ft. refrigerator w/ bottom mount freezer model ABB2222FEW that is 2 years old. The refrigerator is warm and the freezer is cold. The unit runs constantly and the freezer appears to be not defrosting. What's going on?
Submitted: 6 years ago.
Category: Appliance
Expert:  Chas replied 6 years ago.

Hi, my name isXXXXX am hoping that I will be able to help you with your problem today..

 

Is the fan running inside the freezer compartment when you open the freezer?

 

WARNING, if you use the OPT OUT button on the tool bar, this will bar me from answering back to you. once pressed I cannot answer anymore of your questions...Use this button with caution...

Customer: replied 6 years ago.
i wasn't able to get this mssg until 5pm ......it was a waste of my $24.00
Expert:  Chas replied 6 years ago.
I answered you 7 minutes after you asked the question though,
Customer: replied 6 years ago.
well you may have answered but i didn't get it so it doesn't really matter..........i've learned a good lesson
Expert:  Chas replied 6 years ago.

I have requested a refund of your deposit, sorry about the confusion..

 

Chas

Customer: replied 6 years ago.
thank you!
judy
Expert:  Chas replied 6 years ago.
your welcome