Hello, I can help you with this. What brand is your dishwasher? Thanks
The first issue is likely a failed heater relay on the control.
Regarding the lack of water, when you close the door with the cycle selected, what does the machine do?
The machine starts - just no water. This problem just started today.
So the pump starts, then a pause when the water should enter, then the wash motor starts but with no water?
Is the drain pump just running continuously?
The pump starts. I am not sure if the motor starts. It all sounds normal, just no water. Oh, it could be the drain pump is what I hear running.
If the pump is just running forever with no pauses then you have water in the lower base pan and the unit is in "flood mode" We should remove the kick plate and insulation and check for water in the pan.
OK How do I do this?
There are two screws on the kickplate. they may be star screws.
You should know that this is not related to the 4 hr run time and that is a 200$ part.
Oh, well depending on what the other problems may be, it may be more economical to purchase a new dishwasher!
These are classic for the heater relay failure. There is a way to verify, but it involves taking the door and control panel apart.
I don't think I have a kickplate. The door is solid. On the bottom inside of the dishwasher, there is a filter and a screen. If I remove these items, there is a "well" that sometimes has water in it. It looks empty. However, I do notice a crack along the back wall. Perhaps this is contributing to the problem?
The heater relay failure makes sense.
Oh my. That crack is how the water got in the base pan. That is very bad. Just so you know the kick plate is below where the door is. The very bottom front of the machine. Not that it matters anymore. If you have a cracked sump and a failed heater relay on a 10yr old dw, then it is time for a new one.
OK! To the appliance store we go.....
Thanks for your help (it's kind of what I was thinking anyway)
Glad to help. Good luck and don't forget to accept. Thanks, Sam