Hi, my name isXXXXX am hoping that I will be able to help you with your problem today..

You will need to remove the inner tub from the unit, you will probably find a sock or some other piece of clothing between the inner and out tub of the unit causing a lot of friction causing this error to come up, I including a training manual that you can download to your computer to aid in the removal of the inner tub, it is not hard to do... Just click on the blue link below to download it to your computer..

https://acrobat.com/#d=mVIX6VQdSS6FcYI3SW-Kwg

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