Need Appliance Repair Help? Ask a Technician for Answers ASAP
Thanks for the question, do you have the model number for that unit, its located inside the door.
The model number is XXXXX
I'm ready and waiting.
Thanks for the question, the number nine in the breakdown is the part you have to remove and clean out, its the most common problem with that model.
I do not understand what you are referring to with number 9.
The number nie in this breakdown, it gets clogged up and will cause that problem.
Thats the number nine sorry
So i need to remove the 9 screws from the bottom piece and the continue to the lower number 9?
Yes and the screws they use are cleed Torx head screws so you may not have that head.
thats called Torx heads
you are right. I think I will need to get a service rep here, not easy, but afraid I will put this out of commission. Thank you, XXXXX XXXXX will sign off.
Its easy once you remove the top housing.
Sorry, but your answer did not help me to fix my problem. It is not easy because I do not have the proper head to remove the screws. Thank you, XXXXX XXXXX was not able to fix my problem.
then you should get the proper tools because you will need that in the future.