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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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My Kenmore front loading washing machine door wont open after

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My Kenmore front loading washing machine door won't open after finishing the cycle and the light goes out. How can I open it?

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.

 

ok is the an he3 like a duet?

Customer: replied 6 years ago.

don't understand this question

the model # XXXXX XXXXX the door (which I can't open!)

it is a heavy duty front loading machine about 10-15 years old

that makes it tough , there are different ways to open these and without a model I'm not sure how yours opens, not sure which lock assembly you have. let me see what I can find out
Customer: replied 6 years ago.
ok, i'll be waiting
its hard to say on yours but most front lock washers have a ring at the bottom of the lock assembly that you pull down to release the door, this is one example. Part(NNN) NNN-NNNN width=you need to remove the bottom panel under the door and reach up to the door lock and feel for the ring, pull it down to release the lock, thats about all we can do without a model #, thanks Bryan
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