How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

i have a ge profile quiet power 2,about 10 years old--when

Resolved Question:

i have a ge profile quiet power 2,about 10 years old--when handle locked, the control panel is unresponsive--green light comes on,on left side of panelgoes out after about 1 minute--then nothing,tried reset atc help
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.


do you have a model #?

Customer: replied 6 years ago.
mdel # XXXXX ge profile quiet power 11
Expert:  Bryan replied 6 years ago.
most likely you have a door lock switch issue, Part 771010its either that or the control itself is failing, Part 912020
Customer: replied 6 years ago.
any simple way to eliminate door lock issue,note--when lock engaged green light<normal wash comes on 4 about 1 minute--all controlls unresponsive to pressure
Expert:  Bryan replied 6 years ago.
ok, well the control itself is bad, you can get this @ for around $86.00 this will solve your problem, thanks Bryan
Customer: replied 6 years ago.
is there anyway to reach you bryan if the install goes south-if i pay you now?
Expert:  Bryan replied 6 years ago.
yes just leave the question open after you accept and you can post back and I will receive it, thanks Bryan
Bryan and other Appliance Specialists are ready to help you