Appliance Repair Questions? Ask a Technician for Answers ASAP
Thanks for the question.
Tip the washer back and check the water pump for that leak, and send me the model number please.
Hi. I tipped it back but can't see much other than the motor, the pulley and the bottom of the drum. Is there a quick way to take off the front panel? Also, where would the model number be located? All I have is a part number on the receipt from when I bought it.
Product number is XXXXX
Pull the washer out and remove the small panel at the right back corner looking from the back , thats where the water pump is located its a common problem with that model for the pump to leak.
Its number 19 in the breakdown.
Pull the hose out from where it drains and let the washer pump the water out if theres no great force of water leaving the drain hose there could be a blockage in the hose at the water pump, that would cause the water to rise in the tub as its spinning and leak at the top
if it was a problem with the pump you would see it leaking with the 8 in of water you had in the tub.