okay thank you, XXXXX XXXXX please tell me how i go about doing that. i am new to all this and need it to be broken down step by step and simple. what all do i need to disconnect, check and look for. can you also let me know exactly where the parts are located?
would this explain why it initially starts washing but then flashes the code F21 about 20-30 minutes thru the cycle. I have tried cleaning the washer with the affresh tablets because the light was lit saying it needed the affresh cleaning but nothing has helped. when i lift up the drain hose i can hear all this water being emptied out of the drain hose when i move it around. thank you i greatly appreciate your help.
my boyfriend looked at and feels that the pump needs to be replaced. i am almost positive that we purchased the extended warranty thru Lowes, so I am going to contact them in the morning. hopefully this is something that will be covered. just out of curiousity, if I have to pay out of pocket for the pump do you know what they cost. also how complicated is it to fix?
thanks for your time.