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Hi, my name isXXXXX am hoping that I will be able to help you with your problem today..
Thank you for using JustAnswer's for your appliance questions, Myself and all the other experts are anxious to help you with your problem today. If you will please explain your problem and the model and serial number we can get started...
The model number should be inside the lid area of the machine...
Also are you getting any error codes on the display while it is running...
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Model # XXXXX
Ser # XXXXX
There are no error codes when I am using the machine.
Like I said it is just not getting my husbands dirty overalls clean. It started out fine but has gotten worse. It isn't a very good investment if it doesn't clean your clothes.
Have a nice weekend.