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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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We have a thermador professional prds304 stovetop and oven.

Customer Question

We have a thermador professional prds304 stovetop and oven. As of tonight, one of the igniters won't turn off - even when the gas is not on. The only way to get it to turn off is to turn on the back burner on the same side, which obviously we can't leave on.

What should we do?
Submitted: 6 years ago.
Category: Appliance
Expert:  Joan-Mod replied 6 years ago.
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