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first thing to do is remove the back panel in the freezer section and check the frost on the coils, tell me what it looks like. also pull the refrigerator away from the wall and listen to the compressor . is it cycling on and off/ is there a click or a buzz comming from it? is the fan next to the compressor running? let me know, thanks Bryan
Is it the door switches on both fridge and freezer sides? If I simply remove the switches will the fridge and freezer operate in the mean time?
it should run if you were able to keep the switch in the out position like when the door is open, I don't believe however taking the switch all the way out will work because it feeds power to the board for the compressor. maybe you can get the switch out enough it the wires are long enough and tape it inside the freezer for now, if you know electrical you can find which two are connected when the door is open and jump those two together.
Hi Bryan, Thank you for your help. I have managed to get the fridge/freezer working by leaving the switches connected and removing the light bulbs from inside the fridge and freezer to eliminate their heating effect. I pulled both door switches from the freezer and fridge side out but left them connected to the wires. This means that the door switches are connected but in the door open position. This is of course not a long term solution. The water and ice dispenser will not work as there seems to be an overide which prevents the water dispenser from working while the door is open. In any event, I will try to get hold of the switches (I am in UK) and hopefully that will resolve the problem properly. I did try to jump between the common and NO of the freezer door switch but that did not work - as soon as I closed the fridge door, the compressor stopped.
PS I removed the switches and tested them with a continuity tester and they seemed to work fine, however it might be that the door is not closing the switch enough. I will try to tape an additional spacer on the door to make sure the switch is being fully depressed. I will accept your answer in any event, thanks, XXXXX XXXXX - email XXXXX@XXXXXX.XXX.