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Recently, a repairman for my refrigerator sold me a cleaning

 
JIM's Avatar
  • Answered by:JIM
  • Home Appliance Technician
  • Positive Feedback: 98.2 %
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Customer Question

Recently, a repairman for my refrigerator sold me a cleaning agent for my dishwasher. He said to put it in and run cycle to get id of the hard water buildup in the washer. Since then when I run a load during the drain cycle water drips from the bottom in two places.
The dishwasher does drain and there is no water in it after it's done. What could be causing the leaking during the drain cycle?

 

Optional Information:
Make: Bosch
Model: SHU43C06UC?17

Already Tried:
Adding a cleaning agent to remove hard water buildup. Removing the bottom mesh screen.

Submitted: 1031 days and 19 hours ago.
Category: Appliance
Value: $28
Status: CLOSED
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Expert:  JIM replied1031 days and 19 hours ago.

Is it dripping from door or under unit

Customer replied1031 days and 19 hours ago.

If I put my hand under the door, the cotton packing is soaked. I guess that would mean it's dripping from under the door. Thanks.

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Expert:  JIM replied1031 days and 19 hours ago.

Check your door seal at bottom

Customer replied1031 days and 19 hours ago.

How would I do that, i.e.what would I be looking for?

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Expert:  JIM replied1031 days and 19 hours ago.

JUST CHECK TO BE SURE IT IS IN PLACE AND CLEAN

Customer replied1031 days and 19 hours ago.

Sir, I appreciate your time but if I'm frustrating you with my questions I really don't think we should continue.

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Expert:  JIM replied1031 days and 19 hours ago.

Sir no you are not frustrating me i am sorry if you got that impression

Customer replied1031 days and 19 hours ago.

When I open the door, there is no continuous rubber seal. With the door closed, I can reach underneath the door and the material is soaked.

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Expert:  JIM replied1031 days and 19 hours ago.

ok the seal is on the door or inside where the door goes against it

Customer replied1031 days and 18 hours ago.

Okay, it looks like there is a lot of soap buildup on the corners in the bottom.

Accepted Answer

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Expert:  JIM replied1031 days and 18 hours ago.

Please clean this should take care of your problem. And again i am sorry for the miss understanding. thank you for your question

Expert TypeHome Appliance Technician
Category: Appliance
Pos. Feedback: 98.2 %
Accepts: 200
Answered: 7/24/2010

Experience: 35 YEARS IN APPLIANCE SERVICE IN MY OWN BUSINESS

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