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is the condenser fan running in the top?
It's a 611 fridge on top, built in. I have removed the white panel behind the top of the unit and see that the fans are running and both of the black (condensers/compressors???) are running. I removed power to them then plugged them back in to ensure that they were kicking on. All of this started immediately after I vacuumed the radiator fins on the right side of the upper unit. Freezer and Ice Maker started working much better but fridge hasn't gone under 62! I can see no signs of freezing of condensation in the rear of the freezer either.
I guess I have no option than to accept the answer although I don't really know what the solution is until I hire someone to come out...nonetheless, answer accepted.
you really need someone to look at this unfortunately, sorry. well wishes and thanks. Bryan