How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a kenmore side by side refrigerator. We cleaned out

Resolved Question:

I have a kenmore side by side refrigerator. We cleaned out the freezer and the defrost light started blinking. We unplugged it and re-plugged it back in and the light stopped blinking. The freezer side is working fine but the refrigerator side is now 65 degrees. Is there anything we can do to see if we really need another refrigerator? Our Kenmore is 20 years old.
Submitted: 6 years ago.
Category: Appliance
Expert:  Bryan replied 6 years ago.

If you did not include a model # XXXXX your question please do on you second reply if possible,this helps us serve you faster.


how long has this been plugged back in since this happened? is the fan in the freezer running?

Customer: replied 6 years ago.
we unplugged for about 30 seconds. The fan is running . The model number is(NNN) NNN-NNNN
Expert:  Bryan replied 6 years ago.
ok check the back panel inside the freezer , is there any frost at all on the panel?
Customer: replied 6 years ago.
yes is has a little frost on it.
Expert:  Bryan replied 6 years ago.
ok you have a defrost problem in this, not a big deal however, can you take the rear panel in the freezer off? when you do take a hair dryer to the coils and defrost them, this will get it going correctly, the most likely cause for this would be the defrost thermostat. Part 2387this is clipped to the top of the coils, you can order this @ for under $30.00, this should take care of it, hope this helps, thanks Bryan
Bryan and 4 other Appliance Specialists are ready to help you

Related Appliance Questions